Why doesn't my login work?

Are you trying to log on to SonicBook.ai, but your login details don't seem to be working? Don't panic, this situation is common and often linked to errors that are easy to fix. Here's a guide to help you quickly regain access to your account.

1. Check your login details

Password copied by hand

Be sure to type the password exactly as it was supplied.

Uppercase, lowercase and special characters count.

Password copied and pasted

When copying the password, be careful not to include spaces at the beginning or end.

Example: Select only the characters of the password without overflowing.

2. Make sure your browser is compatible

  • SonicBook.ai works best with recent browsers such as Chrome, Firefox or Edge.

  • If your password is correct but access is still denied, try switching browsers.

Clear cache and cookies

Sometimes, out-of-date data in the cache can cause connection problems.

Go to your browser settings to clear the cache.

3. Check your IT environment

Firewall or antivirus

Some firewalls or antivirus software may block access to online applications.

Temporarily disable these protections to see if the problem persists.

4. Still no solution?

Fill in our support form

If you still can't log in after all these steps, we're here to help.

Click on this link to access the form: https://forms.gle/YzafgetJ9za3uZqu7

Our team will contact you shortly to resolve the situation.